Age requirements and verification
18 years or older to register and play at Monoplay. Identity verification is mandatory and is carried out during registration and before processing your first withdrawal. This process protects both minors and vulnerable players.
The platform uses 128-bit SSL encryption and certified random numbers to guarantee the security of your personal data and the integrity of gameplay.
Limits and control tools
Monoplay offers session limits as the primary responsible gaming tool. This feature allows you to set time restrictions on your gaming sessions, helping you maintain control over your activity.
Although no additional deposit limits are specified at this time, Monoplay's support team can advise you on customised options. Contact us to discuss which limits best suit your situation.
Resources and external help
If you feel that gaming is affecting your life or that of someone close to you, there are independent organisations that offer free and confidential support. Although Monoplay is not affiliated with these organisations, we recognise their importance.
Your telephone service provider, your bank or your doctor can provide you with local referrals to gambling addiction counselling services in your area.
Your account and security
Regularly check your account status and activity history. If you notice anything unusual, contact Monoplay's support team immediately. Full identity verification is mandatory before processing withdrawals to ensure you only access funds that belong to you.
Keep your password secure and never share it. Monoplay will never ask you to send credentials by email or chat.
